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AI-NATIVE FM / BUILT-IN AI AGENTS
Theia FM, the dedicated Heyfixit FM Partner
CHOOSE YOUR ROUTE /
PEOPLE + PLATFORM
Our team manages your maintenance, compliance and supply chain, supported by Heyfixit’s AI-native platform. Full or selected hard FM services, shaped around your estate.
Talk to Theia
FM service enquiries go to Theia.
PLATFORM FOR YOUR TEAM
Already have the people? Explore Heyfixit’s AI-native system and built-in AI agents to support your own FM operation.
Discover Heyfixit
External site: opens heyfixit.ai in a new tab. Software enquiries are handled by Heyfixit.
AI-NATIVE /
Heyfixit’s built-in AI agents support the coordination and administration behind FM. Automation handles routine tasks, while people retain oversight of decisions, approvals and relationships.
AI-native means the agents are part of how the platform runs the work, from the first call to the paid invoice. They are not an add-on.
For Theia clients, those people are our team. With Heyfixit directly, they are yours.
WHAT THE AI AGENTS DO
Answer requests around the clock, by phone, WhatsApp, SMS and email
Work out the priority, raise the job and chase the right contractor
Check documents, certificates, quotes and invoices
Keep your systems up to date as the work happens
WHAT PEOPLE ALWAYS DECIDE
Approving spend of any amount
Choosing a contractor’s quote
Approving permits, or overriding safety and compliance checks
Closing a job without the evidence it needs
CAPABILITIES /
Requests answered and logged around the clock, with the information needed gathered up front, jobs tracked and updates sent to the people involved.
AI-assisted checks of contractor documents such as insurance, accreditations and certificates. Expiry dates and cover levels are checked, and anything unclear goes to a person.
Quotes are checked line by line against rate cards, scope and past jobs, then compared side by side so a person can make the decision.
Insurance, accreditations and DBS check records held against each contractor, with renewals chased before they lapse.
Asset information and job history build up through normal work, supporting maintenance planning, SLA reporting and a live view of the estate.
Invoices matched line by line against purchase orders, hours on site and evidence, with finance handed a complete pack for each job.
ADD GENUINE HEYFIXIT PRODUCT SCREENSHOT
COMMUNICATION & INTEGRATIONS /
Talk to it where you already work
People can report and follow jobs on the channels they already use, without needing a new login.
Phone
SMS
Microsoft Teams
Portal
Channels are set up around each service. Not every channel is included in every package.
Connects to the systems you already use
Heyfixit works alongside the CMMS or CAFM you already run, and can connect to finance systems.
Uses an API where the system offers one
Uses email, file exchange or secure browser automation where it does not
Can start read-only, watching your current system before it writes anything back
Integration options depend on compatibility and configuration.
THE PLATFORM /
Discover the platform, its AI agents and how it could support your FM operation.
Explore Heyfixit
PEOPLE + PLATFORM
Talk to Theia
PLATFORM FOR YOUR TEAM
Explore Heyfixit
